Shipping
Free Shipping On Qualifying Orders Within The Contiguous United States
Orders typically ship within 7-14 business days and within 3-5 weeks for large items.
Shortly after placing your order, we will email you an order confirmation and a tracking number will be provided once the item ships.
Shipping Costs
At this time, the estimated delivery dates and free shipping applies only to the contiguous United States.
How Items Ship
At FireFlyFlame.com, we strive to provide you with a seamless shopping experience. Currently, our products are shipped directly from the manufacturer to your doorstep. To enhance your convenience, we cover the shipping costs for orders placed on our website without discount codes, ensuring you enjoy free shipping on your purchase.
As part of our commitment to transparency, we want to assure you that while shipping carriers vary based on location and product availability, you can trust that your order will be carefully handled and promptly delivered. We understand that shipping details are important to you and we're working towards providing more specific shipping information directly on our website soon. If you have any questions about our shipping process or any other aspect of your shopping experience, please don't hesitate to contact us using our chat feature, call us at (720) 725-5582, or email us at Support@FireFlyFlame.com. We're here to assist you every step of the way. Thank you for choosing FireFlyFlame.com for your shopping needs.
Large or Custom Orders
If you're considering placing a large or custom order, we encourage you to reach out to us directly at (720) 725-5582, or at Support@FireFlyFlame.com. We would be happy to assist you in finding the best solutions and offering special discounts that match your requirements.
Thank you for being a valued customer of FireFlyFlame.com. Your satisfaction is our priority, and we look forward to serving you in the best way possible.
Best regards,
The FireFlyFlame Team